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FAQ

Do you ship worldwide?

We currently only offer U.S. shipping.

How long will it take to receive my order?

Our current processing time is 1-14 business days. Once your order is shipped, you will receive an email, and it would take 1-2 weeks to be delivered.

Do you offer custom orders?

Yes, we offer custom orders. Please contact us at contact@thecarochi.com

What is your refund policy

At CAROCHI, each piece is crafted with care and attention to detail. Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges at this time.

We encourage customers to review product details and sizing carefully before completing a purchase. If you have any questions or concerns prior to ordering, our team is happy to assist—please don’t hesitate to reach out.

Thank you for your understanding and support of our small business.